Infosys, a global leader in AI-first business consulting and technology services, announced that it has been ranked as number one IT services provider for ‘Financial Services – Banking’ in the ‘Whitelane Research IT Sourcing Study 2025/2026 Financial Services Europe’, and the number one IT services provider for Financial Services in the Nordics by ‘Whitelane Research IT Sourcing Study 2026’.
Infosys has also been recognised as a top three “Exceptional Performer” in ‘Financial Services – Overall’ and ‘Cloud & Infrastructure Services’ underscoring its strong performance and client satisfaction across the European financial services market.
These recognitions underscore Infosys’ continued efforts to differentiate itself through its AI-first approach, enabling financial institutions to modernise operations, improve decision–making, and elevate customer experience. Through Infosys Topaz, an AI-first offering using generative and agentic AI technologies, the company is helping global enterprises unlock AI value at scale, drive innovation, and deliver tangible business outcomes, while ensuring responsible and scalable adoption.
The Whitelane 2025/2026 Financial Services Europe study surveyed close to 600 participants from Europe’s top IT spending financial services organisations, evaluating over 1,500 unique IT sourcing relationships on criteria such as service delivery quality, account management, pricing, innovation, and transformation capabilities.
Similarly, the Nordics 2026 study gathered insights from over 450 participants across leading IT-spending organisations, assessing over 1,000 unique IT sourcing relationships based on service delivery, account management, value for money, and security.
Alex van den Bergh, Head of Research, Europe, Whitelane Research, said, “Our latest Financial Services studies for Europe and Nordics highlight how service providers are responding to rising client expectations around quality, transformation, and cloud-led modernization. Whitelane Research studies provide much-needed independent, client-validated view of IT-sourcing performance across, grounded in direct feedback from leading enterprises. Infosys stands out for its consistent delivery, strong client engagement, and ability to support financial institutions through complex changes. Its results reflect a clear focus on client outcomes and long–term value creation in a rapidly evolving market.”